AmoCRM

A comprehensive customer database and full interaction history within CRM analytics.

CRM automatically captures all customer inquiries across all channels and adds them to your sales funnel. With CRM, you always know which stage each deal is at and can access the complete interaction history in the customer card: contact details, call recordings, social media and messenger chats, as well as sent proposals and contracts.

Automating routine tasks in amoCRM settings

The main goal of the Digital Pipeline is to nurture leads and drive them toward a purchase. We configure amoCRM so that at specific stages:

• Emails are automatically sent on behalf of the manager.
• Deals move through the sales stages on their own.
• Clients are automatically subscribed to email newsletters.
• And much more.

IP Telephony Integration. One-click Calling.

amoCRM offers full office telephony integration. You can call a client with a single click directly from their card and receive incoming calls. But most importantly, the entire call history and recordings are saved in the customer profile. amoCRM provides all the necessary call statistics, allowing you to track how well your sales team handles their calls.

amoCRM Analytics and Reporting

The CRM features distribution charts for all deals by sales funnel stages, managers, or any other dimension you prefer. You can view all key metrics on a single dashboard or dive deep into the analysis of a specific manager or deal.

amoCRM Mobile App

With amoCRM mobile apps, you can work wherever and whenever it suits you. You can view all active bots, stop them, or launch new ones directly from the deal card. Simply tap the bot icon in the customer chat window. The apps operate online, providing access to real-time data without delays—but most importantly, all web version features are now available on your phone.