Capabilities
-
Increase sales
A single customer and partner database where all collected data is stored. Transparency of the sales department’s work in Bitrix24 CRM, with full control over all employee interactions with clients at every stage of the deal. Statistics and analysis of all customer-related activities, revenue forecasting, and company growth planning.
-
Convenient customer management
Requests from all channels are automatically recorded in the database, eliminating the risk of losing inquiries. Each deal is recorded in the system, which recommends the next actions for the employee: remind the client about deadlines, change the deal status, make a call, issue an invoice, and more. The deal history, contract, and related documents can be retrieved in seconds using the search function. Plan tasks and assign them to colleagues, resolve work-related issues, schedule calls, send emails, and arrange meetings with clients.
-
Sales department automation and control
A unified database of leads, contacts, and companies. Related deals and tasks are processed by robots through configured business processes in 1C-Bitrix CRM. Automation of email campaigns, calls, invoice generation, product additions, assignment of responsible staff, and much more. Transparent performance results — using Bitrix CRM settings, the head of department can access employee time data at any moment, track problematic stages, and configure the sales pipeline. Performance indicators for each employee are displayed in a consolidated ranking.
-
Service integrations
Easy and fast real-time data exchange setup between Bitrix CRM and any 1C products. Integration of Bitrix CRM with messengers and social networks, as well as SMS campaigns. Connections can be configured in both one-way and two-way modes. Support for popular online cash register systems such as Atol, Evotor, Shtrikh-M, and others. Support for all types of payments in full compliance with Russian legislation. Ability to link smart processes to any 1C directory. Through the REST API, 1C-Bitrix CRM can be integrated with any software, for example Yandex Go, Robokassa, AliExpress, and others.
-
Corporate portal
A unified space for communication across the entire company. The system is fully customizable to meet the needs of company employees. An intuitive and customizable interface. All working documents are stored in cloud storage. Convenient scheduling of meetings and appointments with colleagues. Video calls for up to 48 participants. Support for IP telephony, email, and calendar, as well as configuration of groups and chats with defined access levels to information.
-
Analytics
Tracking the conversion of all advertising tools makes it possible to evaluate and allocate the advertising budget more effectively. Bitrix24 CRM’s end-to-end analytics can disable advertising that does not deliver results and wastes budget. The ability to identify weak points in the sales funnel. Evaluation of manager productivity using Bitrix CRM analytics. Sales performance forecasting.
Interface
Cost and Features
| Basic | Standard | Professional | |
|---|---|---|---|
| Price per month |
Basic
288 000 UZS
|
Standard
875 000 UZS
|
Professional
1 750 000 UZS
|
| Users | Basic 5 | Standard 50 | Professional 100 |
| Marketing | Basic No | Standard Yes | Professional Yes |
| End-to-end analytics | Basic No | Standard No | Professional Yes |
| Business process automation | Basic No | Standard No | Professional Yes |
| Cloud storage | Basic 24 GB | Standard 100 GB | Professional 1024 GB |
| Online documents | Basic No | Standard Yes | Professional Yes |
| CRM | Basic Yes | Standard Yes | Professional Yes |
| Tasks and projects | Basic Yes | Standard Yes | Professional Yes |
| Office and collaboration | Basic Yes | Standard Yes | Professional Yes |
| Websites and landing pages | Basic 10 | Standard 10 | Professional ∞ |
| Online store | Basic Yes | Standard Yes | Professional Yes |
| Contact center | Basic Yes | Standard Yes | Professional Yes |
| Online Store + CRM | Corporate Portal | |
|---|---|---|
| Price | Online Store + CRM 13 000 000 UZS | Corporate Portal from 19 000 000 UZS |
| Users | Online Store + CRM 12 | Corporate Portal from 50 to 500 |
| Extranet | Online Store + CRM Yes | Corporate Portal Yes |
| eCommerce platform | Online Store + CRM Yes | Corporate Portal Yes |
| Web cluster | Online Store + CRM No | Corporate Portal No |
| Multi-department support | Online Store + CRM No | Corporate Portal No |
| 24/7 VIP support | Online Store + CRM No | Corporate Portal No |
